Contact

Thank you for visiting Ouklume.

We appreciate your interest in our handcrafted wooden creations. Every piece in our collection is carefully made with attention to detail, inspired by nature, craftsmanship, and the timeless beauty of wood.

If you have any questions about our products, shipping, orders, or custom requests, our team is here to help. We strive to respond to all inquiries as quickly as possible during our business hours.

Customer Support

Email: service@ouklume.com

Phone: +1 (423) 578-4347

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

United States Contact Address

8150 Garvey Ave
Rosemead, CA 91770
United States

Manufacturing Facility

Jilin Shengxin Handicraft Co., Ltd.

No. 4 Market Building, Heping Street,
Mingcheng Town, Panshi City,
Jilin Province, China

Order Assistance

For questions regarding an existing order, please include your order number when contacting us. This helps us locate your order information and provide assistance more efficiently.

Our Commitment

At Ouklume, we believe that handcrafted wooden art carries a story in every grain and carving. We are committed to providing quality craftsmanship, honest communication, and dependable customer service for every customer we serve.

We look forward to hearing from you.